Delivery / Shipping
All the Kennela Fashion™ shipping and delivery information can be found below:
All Kennela Fashion items are made-to-order. This means that items cannot be shipped out until the item has been manufactured and undergone the quality checks. At times we realise that you made need to rush the order and you can do this by purchasing an “expedited request” which puts your order into the priority queue.
All our products online include the maximum estimated time on the manufacturing process for our items. This is generally around 8 to 10 days and for the complicated products this can take 2 weeks (i.e. contains hand embroidery).
Most orders will also include free shipping for most countries. Bear in mind this only applies for valid addresses accepted by standard couriers (remote or rural locations may not be covered by the courier).
Free shipping for all orders over AUD $120 / USD ~$85 / EUR ~€83 / CAD ~$111 / GBP ~£64 / NZD ~$131
The following countries are entitled to free shipping.
- New Zealand
- Saudi Arabia
- South Africa
- South Korea
- United Kingdom
- United States
Delivery times for your items are as follows:
- Check the item for the estimated manufacturing time. This is usually around 8 to 10 days for most items and for complicated products this can take 2 weeks (i.e. contains hand embroidery). You can speed this step by purchasing the “expedited request” upon checkout.
- Delivery times varies depending on your location and based upon the courier. You will be provided a tracking number in which you can track your order as it is delivered to you.
- Please note that at times delivery may be slower during season periods and depends on the underlying carrier used to ship your items (i.e. during Christmas periods etc).
- Signatures is required upon all delivery of parcels.
- If your country charges tax or custom fees then you would be responsible for bearing these cost.